Effective Date: July 24, 2026

RESET Renfrew ("RESET", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit our website, contact us, submit a form, or communicate with us by SMS, email, or telephone.

We may collect:

• Name 
• Email address 
• Mobile phone number 
• Information you provide through our website forms 
• Membership and booking information 
• Customer support communications 
• Call recordings or transcripts where permitted by law 

We use your information to:

• Respond to your inquiries 
• Provide requested information 
• Manage bookings and memberships 
• Provide customer support 
• Send Customer Care SMS messages when you have provided consent 
• Improve our services 
• Comply with legal obligations 

If you choose to receive SMS messages from RESET Renfrew, we may send Customer Care messages relating to your inquiry, requested information, bookings, account assistance, or customer support.

Message frequency varies.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

RESET Renfrew does not sell personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information won't be shared with any third parties.

RESET Renfrew uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction.

You may:

• Request access to your personal information. 
• Request corrections. 
• Withdraw SMS consent at any time by replying STOP. 
• Contact us regarding your privacy preferences. 

RESET Renfrew

142 Raglan Street South, Unit B

Renfrew, ON K7V 1R1

Phone: (613) 432-3737

Email: hello@resetrenfrew.ca

Website: https://reset-renfrew.ca